Shipping & Delivery Policy

Last Updated: September 2026

At No Limit Performance, we are committed to delivering your auto parts, car accessories, and car care products safely and promptly to your doorstep anywhere in Pakistan. Please review our shipping practices below.

1. Delivery Coverage

We ship nationwide across Pakistan, including all major cities, smaller towns, and remote areas. We use trusted and established courier partners such as TCS, Leopards Courier, M&P, and Trax to ensure your orders are delivered reliably.

In-Store Pickup is also available at our physical shop — see Section 9 below.

2. Order Processing Time

• All orders are processed within [CONFIRM WITH CLIENT] (suggested: 1-2 business days) of order placement and payment confirmation.
• Orders placed after 5:00 PM PKT, or on Sundays and public holidays, will be processed on the next business day.
• For advance payment orders (Bank Transfer, Easypaisa, JazzCash), processing begins once payment is confirmed and the transaction reference/screenshot has been verified.

3. Estimated Delivery Timeframes

Delivery timeframes begin after your order has been dispatched (i.e., after processing is complete and the package has been handed to the courier). These are estimates and not guarantees:

Please Note: These timeframes are estimates based on typical courier performance. Actual delivery times may vary due to factors beyond our control (see Section 7).

4. Shipping Charges

Shipping charges are calculated at checkout. If additional charges are required for oversized or heavy items, our team will contact you before dispatching.

5. Packaging Standards

We understand that auto parts, accessories, and car care products require careful handling:

• Fragile Items (headlights, mirrors, sensors, glass components) are wrapped in bubble wrap and cushioned with protective foam or packing material.
• Heavy/Mechanical Parts (brake rotors, engine mounts, suspension components) are securely boxed with reinforced packaging to prevent shifting during transit.
• Liquid Products (car wash shampoos, polishes, engine oils, detailing chemicals) are sealed and placed in leak-proof bags within the outer packaging.
• Multiple-Item Orders are carefully packed together to minimize movement, with dividers used between items where necessary.

6. Order Tracking

Once your order is dispatched:

• You will receive an email and/or SMS notification with your courier’s name and tracking number (consignment number).
• You can track your shipment directly on the courier’s website or app using the tracking number provided.
• For any tracking queries, you can also contact us directly at 0334 5353153 (phone/WhatsApp) or info@nolimitperformancepk.com, and we will check the status on your behalf.

For detailed tracking information, please visit our Order Tracking page.

7. Delays & Exceptions

While we strive to meet all estimated delivery timeframes, delays may occasionally occur due to:

• Severe Weather: Heavy rain, floods, snowfall (especially in northern areas and Balochistan during winter).
• Courier Operational Disruptions: Service interruptions, backlogs during peak seasons (Eid, Ramadan, Black Friday), or unforeseen courier issues.
• Public Holidays & Strikes: National or provincial holidays, strikes, or civil unrest affecting courier networks.
• Remote Area Logistics: Deliveries to remote or difficult-to-access areas may require on-forwarding to local courier partners, which can add 1–3 additional days.
• Incorrect Address or Phone Number: If the courier cannot reach you due to incorrect contact information, your delivery may be delayed.

If your order is significantly delayed beyond the estimated timeframe, please contact us and we will coordinate with the courier to resolve the situation.

8. Failed Delivery Attempts

• Our courier partners will typically make two delivery attempts at your provided address.
• If you are unavailable, the courier will contact you via the phone number you provided at checkout to arrange an alternate delivery time.
• If delivery fails after multiple attempts (and the courier cannot reach you), the package will be returned to our shop in Islamabad. In such cases:
  • We will contact you to arrange re-delivery.
  • Re-shipping charges will apply for the second delivery attempt.
  • If you do not respond within [CONFIRM WITH CLIENT] (suggested: 7 days) of the package being returned to us, we may treat the order as abandoned. For prepaid orders, a refund will be issued minus the original and return shipping costs.

9. In-Store Pickup

If you are in Islamabad or prefer not to wait for delivery, you are welcome to pick up your order for free from our physical shop:

No Limit Performance
Shop No. 16, Al-Mansoor Plaza, F-10 Markaz, F-10/4, Islamabad, Pakistan

How it works:

1. Select “In-Store Pickup” during checkout, or inform us when placing your order.
2. We will notify you via phone/SMS/email once your order is ready for collection.
3. Visit our shop during business hours with your order confirmation and a valid ID to collect your order.

Shop Hours: [CONFIRM WITH CLIENT] (suggested: 10:00 AM – 8:00 PM, Monday to Saturday; closed on Sundays)

10. Delivery to Alternate Addresses

You may have your order delivered to an address different from your billing address (e.g., a friend’s house, your office, or a mechanic’s workshop). Simply provide the correct alternate shipping address and a working phone number for the recipient during checkout. Please note:

• We are not responsible for orders delivered to incorrect addresses provided by the customer.
• The person receiving the package on your behalf should be informed to expect the delivery.

11. Contact Us About Shipping

For any questions about shipping, delivery timeframes, or to inquire about your specific order, please contact us:

• Phone/WhatsApp: 0334 5353153
• Email: info@nolimitperformancepk.com
• Visit Us: Shop No. 16, Al-Mansoor Plaza, F-10 Markaz, F-10/4, Islamabad, Pakistan
  
  
  
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